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Caves Explorer • Voir le sujet - Cave disparue

Cave disparue

Bogues et problèmes techniques rencontrés lors de l'utilisation du logiciel Caves Explorer.

Cave disparue

Messagepar Rorodu1c » 31 Mai 2013, 17:42

Bonjour,
Je viens de me connecter à mon compte via le logiciel et toute ma cave a disparu sans aucune raison. Pareil sur le site Web.
Pouvez-vous restaurer mes données?
Merci
Cordialement,
Rorodu1C
Rorodu1c
 
Messages: 0
Inscrit le: 25 Déc 2012, 00:15

Re: Cave disparue

Messagepar nbland » 03 Juin 2013, 08:48

Bonjour,

Ce problème se produit en général car le lien "Supprimer la cave" est trop proche des autres liens et les utilisateurs se trompent.

Nous allons restaurer votre cave ce matin, merci de ne pas la modifier pendant l'opération.
nbland
Administrateur
 
Messages: 223
Inscrit le: 09 Août 2010, 15:05

Re: Cave disparue

Messagepar nbland » 03 Juin 2013, 09:11

Bonjour,

Nous avons restauré vos 19 bouteilles.

Cordialement,
nbland
Administrateur
 
Messages: 223
Inscrit le: 09 Août 2010, 15:05

Re: Cave disparue

Messagepar Rorodu1c » 06 Juin 2013, 22:48

En fait non, je n'ai pas supprimé ma cave par erreur. J'ai ouvert le logiciel et tout était supprimé, sans aucune raison sans que je clique sur quoi que ce soit.

Mais merci beaucoup pour la restauration

Cordialement,

Rorodu1C
Rorodu1c
 
Messages: 0
Inscrit le: 25 Déc 2012, 00:15


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