1. Introduction
APROGSYS, publisher of Caves Explorer, attaches the utmost importance to the protection of your personal data. This policy explains how we collect, use, protect and share your data, in accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act.
2. Data controller
APROGSYS SAS · 14 rue de la Fayette, Bâtiment B, 25000 Besançon, France.
- Phone: +33 (0)6 74 95 90 18
- Email: contact@aprogsys.com
- Website: www.aprogsys.com
3. Data collected
3.1 Signup data
Last name, first name, business email, phone (optional), name of the establishment, type of establishment, number of references in cellar (optional).
3.2 Usage data
Data from your cellar: wine catalogue, stock management, valuation, users, movements, tasting notes.
You remain the owner of all this data. APROGSYS acts solely as a host.
3.3 Connection data
IP address, browser type, pages visited, visit duration, date and time of connection.
4. Purposes of processing
- Management of your account and subscription
- Provision of the Caves Explorer service
- Technical support and onboarding
- Communication relating to the service
- Invoicing and accounting obligations
- Continuous improvement of the service
- Compliance with our legal obligations
5. Legal basis
- Contractual performance: provision of the subscribed service
- Consent: revocable at any time
- Legal obligations: invoicing, accounting retention
- Legitimate interest: improvement of the service, security
6. Data recipients
Your data may be communicated to the following recipients, and only as necessary:
- APROGSYS internal services (support, technical, billing)
- Hosting provider OVH (France) for data storage
- Technical service providers under confidentiality agreement
- Judicial authorities only upon legal request
Your data is never sold or rented to third parties.
7. Retention period
- Active data: for the entire duration of your subscription
- After termination: 30 days then permanent deletion
- Invoicing data: 10 years (accounting obligation)
- Connection logs: 12 months
- Contact requests: 3 years
8. Security
- Mandatory HTTPS encryption on all communications
- Multi-tenant architecture with strict isolation between customers
- Automatic daily backups
- Servers hosted in France at OVH
- Secure authentication (hashed passwords, encrypted sessions)
- Logging of sensitive actions
- Regular security updates
9. Your rights (GDPR)
In accordance with the GDPR, you have the following rights:
- Right of access to your personal data
- Right of rectification in case of error or incompleteness
- Right to erasure (right to be forgotten)
- Right to restriction of processing
- Right to portability of your data
- Right to object to processing
- Right to withdraw consent at any time
To exercise these rights: +33 (0)6 74 95 90 18 · contact@aprogsys.com · or contact form. Response time: 30 days.
Complaint to the CNIL
If you believe that your rights are not respected, you may lodge a complaint with the CNIL (the French data protection authority): 3 Place de Fontenoy, TSA 80715, 75334 Paris Cedex 07 · 01 53 73 22 22 · www.cnil.fr.
10. Cookies
For more information on the use of cookies, see our Cookie policy.
11. Transfers outside the EU
Your personal data is hosted exclusively in France (OVH) and is not transferred outside the European Union.
12. Minors
The Caves Explorer service is intended exclusively for adult wine professionals. No data on minors is intentionally collected.
13. Amendments to the policy
This policy may evolve. Any amendment will be the subject of reasonable notice communicated by email to active customers. Continued use of the service after notification constitutes acceptance of the amendments.
14. Contact
Phone: +33 (0)6 74 95 90 18 · Email: contact@aprogsys.com · Website: www.aprogsys.com